Yes, we offer 5 days returns.
Please read our Exchange & return policy for more information.

If you wish to return any item please reach out to contac@boldwrist.com or through our whatsapp +971501946184  and our team will guide you.

You can return your items up to 5 days after receipt of delivery.

Please note in case of refund, shipping costs are not refundable.

Please read our Exchange & return policy for more information.

Refunds are usually processed within 10 days of receipt.

All refunds will be credited to the original payment method for online payments.

As for cash on delivery, we can offer bank transfer or credit store.

Please note shipping costs are not refundable.

Delivery within 24-48 hours of the order being placed. The estimated shipping time begins from the day your order has been dispatched.

Orders received before 2:00 pm UAE time will be shipped out the same day and orders placed after will be shipped the next business day.

Yes, we offer free shipping on all orders above AED250

Orders below AED250, will be entitled for AED22 shipping fee.

Once your order is placed you will receive a confirmation email with your tracking number. By clicking on the tracking number, it will direct you automatically to the live tracking of your parcel.

We currently ship inside UAE only.

If you need to change or cancel your order, please contact us immediately via email our email contact@boldwirst.com or through our whatsapp +971501946184. Unfortunately, once your order has been processed, we are unable to make any changes or cancelations. We can help you process a return or exchange if your order is fulfilled.

Our lifetime warranty allows you to replace your item under warranty at BOLDWRIST’s expense.

We cover manufacturing defects, design defects, material defects such as fading or tarnishing. Please notify u as soon as possible when noticing any defects.

Our warranty does not cover intentional breakage, improper use, stolen items, scratches or damages via third-party.

Just email a photo of the item to our support team at contact@boldwirst.com or via whatsapp along with your order number and we'll process a replacement item or give you credit store to spend it on something else.

Failure to provide a photo of the defective item voids the warranty.

All we ask if that you cover the shipping cost.

Yes! We select our materials for their durability, ensuring you can wear your pieces every day.

All our jewelry is waterproof. However, like all precious metals, to maintain our pieces for the longest time, you should keep them away from harsh chemicals.

All BOLWRIST jewelry is waterproof, sweat-proof, and heatproof.

To keep your jewelry looking new and shiny, we strongly recommend following our aftercare instructions.

Here are some tips to maintain your precious metals in excellent condition:

• Use a silver polishing cloth for cleaning.
• Store in its BOLDWIRST package when not in use.
• Avoid contact with harsh chemicals such as perfumes and deodorants.
• Remove jewelry before swimming, showering, and engaging in heavy exercise.